Benefits for Pharmacists

  • You retain your patients, offer convenience, and maintain all patient records at a single pharmacy.

  • No Commitment - order as needed.

  • You remain competitive with other compounding pharmacies.

  • You save in cost of purchasing ingredients and expensive renovations to meet NAPRA requirements.

  • You focus on building your business and let us provide your compounds for you.

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Our Process for Pharmacies

Frequently Asked Questions for Pharmacists

Q: Are you open to the public?

A: We cater to helping other pharmacies provide compounds to their patients through a central-fill agreement. Therefore, we encourage all clients to submit their compounding requests via their pharmacy-of-choice.

Q: What compounds do you specialized in? 

A: We specialize in both non-sterile and sterile compounds. Contact us to see if we can help with your compounding needs.

 

Q: Why can’t I make compounds in my pharmacy?

A: Under new OCP compounding regulations, your pharmacy may not have the resources to compound. That is why Helios Compounding Pharmacy is here to help. Contact us for more information. 

Q: I received a prescription from a patient, how do I submit an order? 

A: To submit an order, contact us by phone, fax, or email. You can also submit your request via the online form. Click here to contact a Helios team member.

Q: What’s the benefit of using Helios Compounding Pharmacy? 

A: Instead of sending your patients away, you can supply them with what they need by using our services. Retain your patients and keep them happy. 

Q: How do I bill the compound to the patients’ private insurance?

A: Contact us and we can help you find the best solution! 

Q: How does delivery work? 

A: Once the compound has been prepared, we aim to deliver it in 1 business day. We will ensure the products are stored correctly until it reaches your store. If you require same day delivery let us know and we can provide you with a price quote. 

Q: Are you able to prepare a compound containing a narcotic or controlled ingredient?

A: Helios can prepare compounded preparations with a narcotic or controlled ingredient. Please call us at 1.833.604.4774 to learn about our alternative options to prepare compounded prescriptions containing narcotic or controlled ingredients for your patients.

Q: My pharmacy is located in a remote area of Ontario, can I still use your services?

A: Of course! Contact us and we can get started.