Benefits for Patients
Convenience: Remain with your current pharmacy-of-choice and have them connect with Helios for your prescription.
Alternatively, you can connect directly with Helios and have us prepare your medication, counsel the medication and ship the product directly to you.
Our personnel are equipped with extensive compounding knowledge to ensure you receive the best quality product.
Your medication is prepared in a state of the art facility designed specifically for compounding quality products such as creams, suppositories, troches, injections and much more.
Our Process for Patients
Frequently Asked Questions for Patients
Q: How do I know if my prescription is a compound?
A: Compounds are composed of multiple pharmaceutical ingredients combined to create a new product. These preparations are not commercially available. Helios Compounding Laboratory is specialized in creating the compounds that you need. Contact us and we can help you determine if your prescription is a compound.
Q: What is the benefit of choosing Helios Compounding Laboratory?
A: Our personnel are extensively equipped with compounding knowledge to ensure you receive the best quality product. Our facilities are specifically designed for the creation of various high quality compounds such as creams, suppositories, troches, injections and much more.
Q: I have a prescription for a compound. What do I do with it?
A: Contact us and we will assist you with the next steps. You can call, email, or submit your request via the online form. Click here to contact a Helios team member.
Q: Are you open to the public?
A: Although Helios is a pharmacy and open to the public, we do not provide retail service. We will prepare your compounded prescription and deliver it directly to your home or your pharmacy-of-choice. If you still wish to visit us in person, give us a call and we can arrange a meeting.
Q: Once my pharmacy sends my prescription how long until I get the compound?
A: As pharmacists, we understand the importance of initiating therapy as soon as possible so our goal is to deliver your compound promptly. Once contacted, Helios will provide a cost quote as well as a time frame for delivery. This may take 24 hours or more.
Q: What is a central-fill agreement?
A: A central-fill agreement allows Helios Compounding Laboratory to supply your pharmacy-of-choice with the compound that you require.
Q: How much will it be?
A: We will provide you or your pharmacist with a quote, once we receive the prescription.
Q: I received my compound but I have more questions, who do I contact?
A: You can always contact us via phone, email, or submit your question via the online form. Click here to contact a Helios team member.